—- Contact
Reach the labdesk directly.
Order questions, COA requests, bulk inquiries – all go to a real person, usually within one business day.
What labs say afterthe first order.
—- Lab & Shipping Origin
RetaLab Research Facility
4420 Commerce Park Drive, Suite 220 Columbus, OH 43228
All orders ship cold-chain from this facility. Visits by appointment only — email ahead to coordinate.
—- Response Hours
Monday–Friday
9:00 AM – 6:00 PM
Typical reply time
Within 1 business day
Weekends
Closed — replies resume Monday